光(guang)伏系統出現故障(zhang)要第(di)一時(shi)間(jian)將問題反饋給安(an)(an)(an)裝商或運(yun)維商，安(an)(an)(an)裝商或運(yun)維商會(hui)在最(zui)短(duan)時(shi)間(jian)內做出故障(zhang)處理，建議選擇大品(pin)牌、信(xin)譽好的安(an)(an)(an)裝商或運(yun)維商。

大品牌運維公司會(hui)建立戶(hu)用(yong)光伏智慧(hui)監(jian)(jian)(jian)控(kong)平臺，通過智慧(hui)云平臺遠程監(jian)(jian)(jian)控(kong)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)運行狀態，設(she)(she)(she)備(bei)故障(zhang)(zhang)自(zi)動(dong)生(sheng)成故障(zhang)(zhang)單(dan)，1小(xiao)時(shi)響應，48小(xiao)時(shi)上門(men)服務(wu)，快速消(xiao)除戶(hu)用(yong)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)的故障(zhang)(zhang)；每年會(hui)對戶(hu)用(yong)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)進(jin)行現(xian)場巡檢，主(zhu)(zhu)要(yao)是(shi)(shi)排(pai)查(cha)線路是(shi)(shi)否松(song)動(dong)、設(she)(she)(she)備(bei)運行狀態是(shi)(shi)否良好、設(she)(she)(she)備(bei)周邊是(shi)(shi)否有(you)安全隱患、支架是(shi)(shi)否銹(xiu)蝕等問題(ti)，提升(sheng)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)的整體(ti)運行效(xiao)(xiao)率；對每一(yi)戶(hu)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)購買電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)財產一(yi)切險，以便(bian)因(yin)不可(ke)抗力(li)導(dao)致電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)損失，降(jiang)低業主(zhu)(zhu)的損失；通過智慧(hui)監(jian)(jian)(jian)控(kong)云平臺自(zi)動(dong)分析(xi)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)發電(dian)(dian)效(xiao)(xiao)率，對于低于同(tong)區域同(tong)時(shi)段(duan)的電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)自(zi)動(dong)觸發低效(xiao)(xiao)排(pai)查(cha)單(dan)，排(pai)除低效(xiao)(xiao)問題(ti)，自(zi)動(dong)分析(xi)生(sheng)成清(qing)洗單(dan)，系(xi)統校驗清(qing)洗排(pai)查(cha)效(xiao)(xiao)果，提升(sheng)電(dian)(dian)站(zhan)(zhan)(zhan)(zhan)發電(dian)(dian)效(xiao)(xiao)率。